Roles of CIO Decision-making Conflict negotiation Team building skills Motivation techniques Marketing Tools for risk management plan Risk identification (financial, technical, budgetary) Risk/opportunity costs Portfolio management Risk mitigation techniques Knowledge transferĮ-Discovery, FOIA/Public Records Laws, Open Meetings Laws, PCI Compliance, other legal/regulatory issues of interest to the classīid/No-Bid/Piggybacking/RFP Development Writing a contract Contract enforceability Contract Authorities Contract interpretationĮnterprise approaches to IT Change resistance Leading change Opportunity identification Knowledge management Outsourcing Managed competition Strategic Technology Planning and ManagementĬapital / Infrastructure Planning Unifying Potential SDLC IS Scorecard/Metrics Project Charters Stakeholder Identification Relationship/process modelingĬommunication: Creating a Shared Understandingĭeveloping requirements Work breakdown structure Estimating techniques Schedule and cost plans Managing Change Requests Project Organization & Reportingīest Practices Integrating Strategic Technology Planning into the Organization Being the Champion for Departmental IT Requests E-commerce E-business Cross-boundary (Intergovernmental Relations) Goal Alignment IT Roles Value Add of IT Building a Business case Measuring & Communicating Success Organizational Constructs The following table illustrates the course content offered in the CGCIO Certification programs.
Case studies, exercises and guest speakers will be included. Each broad topic will examine specific local government issues and draw on participant experience to provide both theoretical and practical applied knowledge to the challenges. During the course of the program, we will address major topics, including IT governance, project management, and risk assessment and management. The purpose of this program is to equip leaders with the requisite tools to manage and improve their organizational technology assets. The CGCIO Certification Program is a ten-month course that lays the foundation for assessing and addressing some of the most critical issues facing IT leadership in local government. As the lines between traditional functional services and departments begin to blur, the IT leadership is charged with 1) managing the constantly expanding role for IT within your government, 2) protecting your government against ever-increasing security threats, and 3) keeping up with the feverish pace of new technology. Public sector CIOs and IT directors are facing increasing challenges and responsibilities in the era of new governance.
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